Training and Assessment Strategy-ICTSS00107 Introductory Help Desk Skill Set TLI Units of competency ICPPRP4300 Manage

Units of competency ICPPRP4300 Manage colour ICPPRN3900 Generate proofs for digital production ICPPRN284 Use colour management systems ICPPRP2600 Proof images * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCMM401 Make a presentation BSBCRT401 Lead effective workplace relationships BSBMGT407 Apply digital solutions to work processes BSBMKG417 Apply marketing communication across a convergent industry BSBMKG418 Develop and apply knowledge of marketing communication industry Elective units BSBFIA412 Report on Financial Activity BSBADM405 Organise Meetings BSBADV404 Schedule Advertisements BSBMKG413 Promote products and services BSBPRO401 Develop product knowledge BSBWRT401 Write complex documents BSBRES411 Analyse and present research information * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTCLD501 Develop cloud disaster recovery plans ICTCLD502 Design and implement highly-available cloud infrastructure ICTCLD503 Implement web-scale cloud infrastructure ICTCLD504 Improve cloud-based infrastructure ICTNWK536 Plan

Units of competency MEM13013B Work safely with ionizing radiation MEM24002B Perform penetrant testing MEM24010B Perform radiographic testing MEM18001C Use hand tools MEM24008B Perform ultrasonic testing MEM24006B Perform eddy current testing MEM24012C Apply metallurgy principles * We can develop additional elective units that are not listed on request (Please contact us for further information)

configure and test advanced internetwork routing solutions ICTNWK604 Plan and configure advanced internetwork switching solutions ICTNWK613 Develop plans to manage structured troubleshooting process of enterprise networks ICTNWK615 Design and configure desktop virtualisation ICTSAS517 Use network tools BSBLDR601 Lead and manage organisational change

Training and Assessment Strategy-ICTSS00107 Introductory Help Desk Skill Set TLI Units of competency ICPPRP4300 ManageYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.