Learner Resources-CUASS00101 Deliver Public Programs Skill Set Certificate I aggressive or abusive customers SIRXSLS002

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM12023A Perform engineering measurements MEM12024A Perform computations MEM14004A Plan to undertake a routine task MEM14005A Plan a complete activity MEM15002A Apply quality systems MEM15024A Apply quality procedures MEM16006A Organise and communicate information MEM16007A Work with others in a manufacturing

cut and process materials for glazing products MSFGG2016 Assemble glazing products MSFGG3034 Install residential windows and doors MSFGG3036 Install commercial glazing products * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICPPRN2220 Produce basic gravure printed product ICPPRN3210 Set up for basic gravure printing ICPPRN3220 Produce complex gravure printed product ICPPRN4210 Set up for complex gravure printing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCCFP403 Identify opportunities and risks in carbon farming projects AHCILM306 Follow Aboriginal cultural protocols AHCCFP301 Identify the effects of climate change as a factor in land management PUAFIR303 Suppress wildfire PUAFIR402 Conduct simple prescribed burns AHCILM307 Implement Aboriginal cultural burning practices PUAFIR506 Conduct complex prescribed burns PUAFIR515 Develop complex prescribed burn plans PUAFIR406 Develop simple prescribed burn plans AHCCFP402 Prepare to comply with measuring and modelling requirements of carbon farming methods * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CUASS00101 Deliver Public Programs Skill Set Certificate I aggressive or abusive customers SIRXSLS002Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all