Learning and Assessment Kit-FBPOPR3017 Prepare food products using basic cooking methods Qualification aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCCHM303 Prepare and apply chemicals AHCCHM304 Transport and store chemicals AHCPMG301 Control weeds AHCPMG203 Work effectively in a pest management environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

negotiate and refine a design brief * We can develop additional elective units that are not listed on request (Please contact us for further information)

We hire subject matter experts to write our learning resources to ensure they are industry and workplace relevant and current

Core units BSBWOR502 Lead and manage team effectiveness ICTICT608 Interact with clients on a business level ICTICT610 Manage copyright

Learning and Assessment Kit-FBPOPR3017 Prepare food products using basic cooking methods Qualification aggressive or abusive customers SIRXCEG009Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to