Learner Guide-TAEDES514 Research and develop nationally recognised training products SHB aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

prepare and dispatch pathology specimens MSL973015 Prepare culture media MSL973017 Assist with fieldwork MSL973018 Prepare trial batches for evaluation MSL973023 Perform fire pouring techniques MSL973025 Perform basic tests MSL973026 Prepare working solutions MSL973027 Perform techniques that prevent cross-contamination * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURRTR006 Diagnose and repair marine electrical systems AURRTE008 Install marine engines

Units of competency FBPBPG2001 Operate the bottle supply process FBPBPG3004 Operate the bottle sealing process FBPBPG3002 Operate the labelling process FBPBPG2003 Operate the carton packing process BSBWHS301 Maintain workplace safety FBPBPG3001 Operate the bottle filling process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSFKB3006 Install fitted cabinets and components MSFKB3002 Determine requirements for installation of cabinets MSFKB3003 Check and measure fit of cabinets MSFFT4001 Coordinate on-site installation of furnishing products MSFKB3004 Conduct on-site adjustments to cabinets and components * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-TAEDES514 Research and develop nationally recognised training products SHB aggressive or abusive customers SIRXCEG009Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce