procedures and programs BSBWRT411 Write complex documents BSBXCM401 Apply communication strategies in the workplace Elective units BSBPEF402 Develop personal work priorities Group A BSBPEF502 Develop and use emotional intelligence Group A BSBCMM411 Make presentations Group B BSBCMM412 Lead difficult conversations Group B BSBHRM413 Support the learning and development of teams and individuals Group B BSBLDR411 Demonstrate leadership in the workplace Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICTNWK605 Design and configure secure integrated wireless systems ICTNWK606 Implement voice applications over secure wireless networks ICTNWK620 Design and implement wireless network security * We can develop additional elective units that are not listed on request (Please contact us for further information)
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
negotiate and refine a design brief CUADES611 Manage design realisation CUAGRD603 Extend typographic design expertise CUAGRD611 Engage in the business of graphic design CUAGRD612 Originate graphic designs for complex briefs CUAPPR612 Collaborate in professional creative projects Elective units BSBMKG551 Create multiplatform advertisements for mass media BSBCRT611 Apply critical thinking for complex problem solving BSBTEC501 Develop and implement an e-commerce strategy BSBSTR501 Establish innovative work environments BSBLDR601 Lead and manage organisational change BSBLEG525 Apply legal principles in intellectual property law matters BSBESB406 Establish operational strategies and procedures for new business ventures BSBSTR601 Manage innovation and continuous improvement BSBOPS601 Develop and implement business plans * We can develop additional elective units that are not listed on request (Please contact us for further information)
select and induct staff SITXHRM012 Monitor staff performance SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXMPR014 Develop and implement marketing strategies SITXWHS008 Establish and maintain a work health and safety system Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk BSBOPS502 Manage business operational plans BSBFIN401 Report on financial activity * We can develop additional elective units that are not listed on request (Please contact us for further information)
LLND Kit-AHCECR401 Supervise ecological restoration works Sale procedures and programs BSBWRT411 WriteEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational