Training and Assessment Strategy-BSB40315 Certificate IV in Customer Engagement Training and Assessment Strategy ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTNWK420 Install and configure virtual machines ICTNWK421 Install

assemble and dismantle utilities industry components UEERE0001 Apply environmentally and sustainable procedures in the energy sector UEERE0019 Maintain safety and tidiness of remote area power supply systems UEERE0023 Work safely with remote area power supply systems UEGNSG710 Read and record meter readings UEPOPS044 Liaise with stakeholders UETDREL006 Work safely in the vicinity of live electrical apparatus as a non-electrical worker Elective units MEM11011 Undertake manual handling UEECD0020 Fix and secure electrotechnology equipment UEECD0051 Use drawings

SISOCYT004 Ride off road bicycles on easy trails Group A

Core units BSBDIV501 Manage diversity in the workplace BSBFIM601 Manage finances BSBMGT517 Manage operational plan BSBMGT617 Develop and implement a business plan SITXCCS008 Develop and manage quality customer service practices SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXFIN005 Manage physical assets SITXGLC001 Research and comply with regulatory requirements SITXHRM003 Lead and manage people SITXHRM004 Recruit

Units of competency CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCCCS020 Respond effectively to behaviours of concern CHCMHS007 Work effectively in trauma informed care CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCSM005 Develop

Training and Assessment Strategy-BSB40315 Certificate IV in Customer Engagement Training and Assessment Strategy ethics and privacy policies inYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.