Learning and Assessment Kit-SITXCCS014 Provide service to customers New Units of competency SIRXCEG008 Manage

Units of competency SIRXCEG008 Manage disrespectful

Core units BSBWHS201 Contribute to health and safety of self and others Elective units BSBSUS201 Participate in environmentally sustainable work practices BSBITU212 Create and use spreadsheets BSBITU111 Operate a personal digital device BSBITU112 Develop keyboard skills BSBITU211 Produce digital text documents * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MSAENV272B Participate in environmentally sustainable work practices Elective units MEM05051A Select welding processes MEM09002B Interpret a technical drawing MEM09201A Work effectively in an engineering drafting workplace MEM09202A Produce freehand sketches MEM09203A Measure and sketch site information MEM09205A Produce electrical schematic drawings MEM09208A Detail fasteners and locking devices in mechanical drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

This is to ensure each component of the learning and assessment tools demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements

tools and equipment to preserve biosecurity AHCBIO301 Identify and report signs of unusual disease or pest AHCBIO204 Follow site biosecurity procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-SITXCCS014 Provide service to customers New Units of competency SIRXCEG008 ManageOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to