SCORM Compliant Package-CPCCSP2001 Handle Solid Plastering Materials HLT aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBPEF101 Plan and prepare for work readiness FSKLRG011 Use routine strategies for work-related learning BSBWHS211 Contribute to the health and safety of self and others FSKOCM006 Use oral communication skills to participate in workplace teams * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTNWK605 Design and configure secure integrated wireless systems ICTNWK606 Implement voice applications over secure wireless networks ICTNWK620 Design and implement wireless network security * We can develop additional elective units that are not listed on request (Please contact us for further information)

assemble and dismantle utilities industry components UEECD0020 Fix and secure electrotechnology equipment UEECD0025 Lay wiring/cabling and terminate accessories for extra-low voltage (ELV) circuits UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings

manage and maintain quality systems for food processing FBPFSY4001 Supervise and maintain a food safety plan FBPFSY5001 Develop a HACCP-based food safety plan FBPTEC4007 Describe and analyse data using mathematical principles MSL975038 Conduct sensory analysis MSMENV472 Implement and monitor environmentally sustainable work practices Elective units BSBPMG430 Undertake project work FBPCHE5002 Produce acid-coagulated soft cheese FBPCHE5003 Produce a range of rennet-coagulated cheeses FBPCHE5004 Produce acid and heat coagulated cheese FBPCHE5009 Carry out sampling and interpret tests for cheese production FBPFST4006 Apply food preservation technologies FBPFST5003 Construct a process control chart for a food processing operation FBPFST5004 Specify and monitor the nutritional value of processed food FBPFST5007 Monitor the development and implementation of a food QA system * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CPCCSP2001 Handle Solid Plastering Materials HLT aggressive or abusive customers SIRXCEG006* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.