Assessment Kit-CHCCSL005 Apply learning theories in counselling EAL Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22358 Develop learning goals Speaking and Listening (1) VU23519 Participate in simple conversations and transactions Reading and Writing (1) VU23521 Read and write simple transactional texts Language Skills (2) VU23522 Read and write simple informational texts VU23520 Give and respond to simple spoken information and directions General Electives (3) VU23560 Access the internet and email to develop language BSBTEC201 Use business software applications VU23566 Explore transport options * We can develop additional elective units that are not listed on request (Please contact us for further information)

Our session plan supports trainers to deliver effective

area and quantify dimensions TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) TLIF0025 Follow work health and safety procedures TLIG0001 Facilitate work teams TLIG0002 Lead a work team TLIU3011 Implement and monitor environmentally sustainable work practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AURAEA001 Identify environmental and sustainability requirements in an automotive service or repair workplace AURASA001 Apply automotive workplace safety fundamentals AURETR103 Identify automotive electrical systems and components AURLTA101 Identify automotive mechanical systems and components AURTTK102 Use and maintain tools and equipment in an automotive workplace Electives AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURETR001 Remove and tag automotive electrical system components * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-CHCCSL005 Apply learning theories in counselling EAL Core units FNSCRD401 Assess creditOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of