LLND Kit-SITSS00036 Customer Service Skill Set SIT Units of competency SIRCDIS007 Administer

Units of competency SIRCDIS007 Administer dispensary computer systems and claims SIRCDIS001 Assist customers with prescriptions SIRCDIS003 Assist in dispensing prescriptions SIRCDIS006 Maintain dispensary stock SIRCDIS004 Assist in preparing dose administration aids SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

select and induct staff SITXCCS008 Develop and manage quality customer service practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINS404 Search library and information databases BSBINS406 Assist customers to access information BSBINS407 Consolidate and maintain library industry knowledge BSBOPS404 Implement customer service strategies BSBWHS311 Assist with maintaining workplace safety Electives BSBINS305 Participate in cataloguing activities BSBINS401 Analyse and present research information BSBINS402 Coordinate workplace information systems BSBINS408 Provide information from and about records BSBCRT411 Apply critical thinking to work practices BSBLDR411 Demonstrate leadership in the workplace BSBINS409 Maintain and monitor digital information and records BSBPEF402 Develop personal work priorities BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

diseases and disorders AHCWRK212 Work effectively in industry AHCWRK213 Participate in workplace communications AHCCHM201 Apply chemicals under supervision AHCMOM203 Operate basic machinery and equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

quotes and tenders AHCBUS518 Prepare and monitor budgets and financial reports * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-SITSS00036 Customer Service Skill Set SIT Units of competency SIRCDIS007 AdministerEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational