aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBTWK501 Lead diversity and inclusion BSBLDR521 Lead the development of diverse workforces BSBHRM615 Contribute to the development of diversity and inclusion strategies * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency AURETK002 Use and maintain electrical test equipment in an automotive workplace AURETR032 Diagnose and repair automotive electrical systems AURETR010 Repair wiring harnesses and looms AURETR007 Apply knowledge of automotive electrical circuits and wiring systems AURETR024 Diagnose and repair compression ignition engine management systems AURETR009 Install vehicle lighting and wiring systems AURETR006 Solder electrical wiring and circuits AURETR011 Install basic ancillary electrical systems and components AURETR016 Read and apply vehicle wiring schematics and drawings AURETR043 Diagnose and repair electronic body management systems AURETR028 Diagnose and repair instruments and warning systems If you require RPL Kits with comprehensive benchmarking
Core units MEM13015 Work safely and effectively in manufacturing and engineering Elective units MEM03004 Perform electronic/electrical assembly (production) MEM05004 Perform routine oxy fuel gas welding (c) MEM05005 Carry out mechanical cutting (c) MEM05003 Perform soft soldering * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICTRFN407 Conduct radio frequency measurements ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN202 Use hand and power tools ICTCBL303 Install and terminate coaxial cable ICTDRE301 Install digital reception equipment ICTRFN202 Install a terrestrial antenna If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-AHCLSK404 Implement and monitor animal welfare programs Certificate IV aggressive or abusive customers SIRXCEG006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner