CHCCCS020 Respond effectively to behaviours of concern CHCCCS010 Maintain a high standard of service BSBINS201 Process and maintain workplace information BSBMED301 Interpret and apply medical terminology appropriately BSBMED303 Maintain patient records BSBOPS101 Use business resources * We can develop additional elective units that are not listed on request (Please
Units of competency PSPGEN002 Use routine workplace communication techniques PSPETH001 Uphold the values and principles of public service PSPGEN016 Address client needs PSPGEN003 Deliver a service to clients * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SIRXSLS001 Sell to the retail customer SIRXIND001 Work effectively in a service environment SIRXCEG002 Assist with customer difficulties SIRXCEG001 Engage the customer SIRXCEG003 Build customer relationships and loyalty SIRWSLS002 Analyse and achieve sales targets * We can develop additional elective units that are not listed on request (Please contact us for further information)
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTDAT401 Evaluate organisational compliance with data ethics legislation ICTDAT402 Clean and verify data ICTDBS414 Complete database backup and restore ICTDBS417 Identify and resolve common database performance problems ICTPRG554 Manage data persistence using noSQL data stores ICTWEB432 Design website layouts Group G ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install
equipment and machinery AUMGTA011 Read and interpret work orders and working drawings AUMGTM001 Assemble vehicle components Electives AUMAMA001 Contribute to production goals AUMATK013 Monitor and maintain automotive equipment AUMFBM001 Prepare and process automotive materials and components AUMFQM001 Apply continuous improvement in automotive manufacturing AUMGCA001 Provide customer service AUMGQA001 Apply workplace technical quality standards AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURETR006 Solder electrical wiring and circuits * We can develop additional elective units that are not listed on request (Please contact us for further information)
LLND Kit-MEM07021 Perform complex lathe operations FWP CHCCCS020 Respond effectively to behavioursEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational