Learner Guide-BSBXBD402 Test big data samples AMP Core units AUMATK002 Prepare and

Core units AUMATK002 Prepare and operate tools

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBDIV501 Manage diversity in the workplace BSBMGT517 Manage operational plan SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXGLC001 Research and comply with regulatory requirements SITXHRM002 Roster staff SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITXFSA001 Use hygienic practices for food safety Group A SITHCCC020 Work effectively as a cook Group B SITHCCC001 Use food preparation equipment Group C SITHCCC003 Prepare and present sandwiches Group C SITHCCC006 Prepare appetisers and salads Group C SITHCCC007 Prepare stocks

Core units BSBOHS504B Apply principles of OHS risk management BSBPMG505A Manage project quality BSBPMG508A Manage project risk CPCCBC4001A Apply building codes and standards to the construction process for low rise building projects CPCCBC4003A Select and prepare a construction contract CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4010B Apply structural principles to residential low rise constructions CPCCBC4013A Prepare and evaluate tender documentation CPCCBC5001B Apply building codes and standards to the construction process for medium rise building projects CPCCBC5002A Monitor costing systems on medium rise building and construction projects CPCCBC5003A Supervise the planning of on-site medium rise building or construction work CPCCBC5010B Manage construction work CPCCBC5018A Apply structural principles to the construction of medium rise buildings Elective Units CPCCBC5005A Select and manage building and construction contractors Group A CPCCBC5007B Administer the legal obligations of a building or construction contractor Group A CPCSUS5001A Develop workplace policies and procedures for sustainability Group A CPCCBC4005A Produce labour and material schedules for ordering Group B CPCCBC4014A Prepare simple building sketches and drawings Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

evaluate and control food safety hazards FBPFST5006 Apply food microbiological techniques and analysis FBPFST6001 Develop

Learner Guide-BSBXBD402 Test big data samples AMP Core units AUMATK002 Prepare andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce