Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSS Core units CPCCCA3002 Carry out

Core units CPCCCA3002 Carry out setting out CPCCCA3028 Erect and dismantle formwork for footings and slabs on ground CPCCCM2002 Carry out hand excavation CPCCCM2006 Apply basic levelling procedures CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCON2021 Handle concreting materials and components CPCCON2022 Select

implementation and monitoring of individual leisure and health programs CHCLAH002 Contribute to leisure and health programming * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRRFSA001 Handle food safely in a retail environment FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPPPL4008 Prepare and present artisan food and/or beverages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCECD002 Deliver and monitor contracted employment services CHCECD001 Analyse and apply information that supports employment and career development * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency HLTAHW014 Work with Elders in Aboriginal and/or Torres Strait Islander communities HLTAHW025 Provide information and strategies in health care HLTAHW051 Respond to loss

Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSS Core units CPCCCA3002 Carry outA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.