Vocational Placement Kit-FNS42120 Certificate IV in Personal Injury Management Unit RTOs purchase a license for

RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity

Core units BSBINS301 Develop and use information literacy skills BSBOPS304 Deliver and monitor a service to customers BSBTEC201 Use business software applications BSBWHS311 Assist with maintaining workplace safety BSBXTW301 Work in a team CUAIND202 Develop and apply knowledge of information and cultural services organisations Elective units BSBINS203 Assist with circulation services BSBINS306 Provide multimedia support BSBINS307 Retrieve information from records BSBOPS305 Process customer complaints BSBOPS306 Record stakeholder interactions BSBXCM301 Engage in workplace communication * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Pack (Student)

Prepare and apply decorative surfaces for furnishing products CUAACD312 Produce computer-aided drawings MSFFM2014 Select and apply hardware MSFFM2015 Apply sheet laminates by hand MSFFM3029

Units of competency ICTTEN315 Determine and apply technologies within a telecommunications system ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN317 Locate

Vocational Placement Kit-FNS42120 Certificate IV in Personal Injury Management Unit RTOs purchase a license forA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.